Privacy Policy

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Effective Date: March 6, 2026

1. Introduction

Coastal Interlock ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website or interacting with our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a quote, or otherwise interact with Coastal Interlock.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect personal information that you voluntarily provide to us, including when you:

  • Request a quote
  • Fill out a contact form
  • Subscribe to communications
  • Call or email us
  • Engage with us through social media

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Personal Information

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Property address or project location
  • Project details or service requests
  • Any other information you choose to provide

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Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website

This information helps us improve website functionality and user experience.

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3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide project estimates
  • Communicate about your project or services requested
  • Schedule consultations or site visits
  • Improve our website and services
  • Send updates, promotions, or marketing communications (if you opt in)
  • Maintain security and prevent fraud
  • Comply with legal obligations

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4. Marketing Communications

From time to time, Coastal Interlock may send marketing communications related to:

  • Promotions
  • Seasonal services
  • Project inspiration
  • Company updates

You may opt out of marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

We do not sell your personal information to third parties.

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5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website performance.

Cookies may help us:

  • Understand how visitors use our site
  • Improve website functionality
  • Track marketing campaign effectiveness

You may disable cookies through your browser settings, though some features of the site may not function properly.

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SMS Communications and Consent

Collection of Phone Numbers

Coastal Interlock may collect your phone number through forms submitted on our website, including but not limited to:

  • Contact forms
  • Quote request forms
  • Consultation scheduling forms
  • Project inquiry forms

When you provide your phone number through one of these forms, you consent to Coastal Interlock contacting you regarding your inquiry or project.

Use of SMS Messaging

If you provide your phone number, Coastal Interlock may use SMS (text messaging) to communicate with you regarding:

  • Project inquiries
  • Appointment confirmations
  • Project scheduling updates
  • Service-related notifications
  • Customer support communications

Message frequency may vary depending on your interaction with our services.

Marketing Messages

If you opt in to receive marketing communications, Coastal Interlock may occasionally send text messages related to:

  • Promotions
  • Seasonal services
  • Company updates

You may opt out of marketing text messages at any time by replying STOP to any message received.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Third-Party Messaging Providers

SMS communications may be facilitated through trusted third-party messaging platforms that help us deliver messages and manage communication services.

These providers are only authorized to use your information to deliver messaging services on behalf of Coastal Interlock.

No Sale of SMS Data

Coastal Interlock does not sell, rent, or share SMS consent or phone numbers with third parties for marketing purposes.

Opt-Out

You may opt out of SMS communications at any time by:

  • Replying STOP to any message
  • Contacting us directly

If you'd like, I can also give you the exact one-line consent checkbox language that should go under your website forms. This is important because most SMS platforms will reject campaigns if the form language is not correct.

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6. Sharing Your Information

We may share your information with trusted third-party service providers who assist in operating our business, such as:

  • Website hosting providers
  • Customer relationship management (CRM) systems
  • Email marketing platforms
  • Analytics providers
  • Payment processors (if applicable)

These service providers are only permitted to use your information to support our operations.

We may also disclose information if required by law or to protect our legal rights.

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7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

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8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

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9. Third-Party Links

Our website may contain links to third-party websites. Coastal Interlock is not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies.

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10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

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11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised effective date.

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12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Coastal Interlock‍

Email: kyle@coastalinterlock.com
Phone: (757) 955-9720

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